Shipping & returns information
At Beanie & Bunn, we want you to be completely satisfied with your vintage art, jewelry, china, and fine linens. We understand that these items are special and sometimes delicate. Here, you'll find everything you need to know about how we ship your treasures and our policies for returns or damaged items.
Shipping & Returns
Thank you for shopping with us! We aim to keep our process straightforward so you can get back to your day.
Shipping Policy
We use USPS as our primary carrier to ensure reliable delivery.
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Processing Time: Orders are typically processed within 1–3 business days.
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Tracking: Once your order ships, you will receive an email with your USPS tracking number.
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Rates: Shipping costs are calculated at checkout based on the weight and destination of your package.
Return Policy
If you aren't completely satisfied with your purchase, we’re here to help.
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Return Window: You have 14 days from the date of delivery to initiate a return.
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Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
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Return Shipping: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Damaged or Defective Items
We take great care in packing your orders, but sometimes the journey is a little bumpy. If your item arrives damaged:
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Contact Us: Email us within 48 hours of delivery.
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Send Photos: You must include clear photos of the damaged item and the packaging it arrived in.
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Resolution: Once we review the photos, we will arrange for a replacement or a refund at no additional cost to you.
How to Start a Return
To begin the process, please contact our support team at [Your Email Address] with your order number and the reason for the return.
Note: We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.